How long does it take on average to conclude a search?

From our experience –cca.30 hours. You will find more about how the time is taken up by reading through our website. On rare occasions, it has run into many months.

Why don’t you publish your success rates as a percentage?

Quite pointless. How can we prove it? You would need access to all our files to corroborate it. Which contravenes data protection rules. The fact is, we could tell you anything!

Something most of your competitors appears a bit coy about covering-failure rates?

Yes, for sure there have been some. We warn every potential client of this possible outcome. It would insult your intelligence to boast a 100% success rate. Sometimes what appears the easier ones can become the most stubborn. For example, the person we are seeking is In prison-(no trace). Hiding below the radar or changing their name by deed poll. Moved abroad without any forwarding address. Died abroad, the list is exhaustive. However, In reality, our success rate is we can say with all modesty, pretty high. There may be others out there who do a better job than us. All we know about is what we do, and what we know.

What if the subject does not wish to make contact with me?

Yes, it can happen but of course, again is something we have no control over. As far as we are aware it’s never occurred where the friendship was same-sex, platonic-Such as School, Uni, and social buddies.
However, conversely, where the relationship was of a romantic nature ending acrimoniously it can be more complicated. Yes, rebuffs can happen. Sometimes, for example, one party just doesn’t want to revisit/go back there. Or they simply do not answer the mail sent. This is bluntly a risk you run.

We can only guess but it could be fuelled by fear of damaging their current marriage /relationship. Especially if they or their spouse are prone to certain jealousy tendencies.
We have for example heard of cases where the spouse screened all their partner’s mail. In this case, your letter may perhaps never reach them. These scenarios are rare but can happen. So be aware of these potentially unfavourable outcomes. Moreover, if we have found the current address of the person you are seeking then our job is done. It’s not unreasonable for us to expect to be paid regardless of the outcome.

Will my case be in a long line of other pending cases? 

Categorically… NO!  Many of our former clients will vouch for this-we could put you in touch. Or instead, just try hiring us and see what happens. Generally, you will be placed on hold for between 2 weeks to a month. Not because we are attempting to convey the impression of being super busy, It’s more the case we do not want to overstretch ourselves. Each case deserves proper attention with no distractions along the way.

Moreover, we have an old-fashioned philosophy here. One which sadly today is long gone in today’s frenetic market. We never prioritise a new customer over an existing one.
We find it repugnant that many larger organisations these days are more interested in chasing new customer money than that of an existing client. The one who has already entrusted us with their money. Well, that’s not the case around these parts! Furthermore, we do not accept that all the perks and discounts should only be applied to the new customer. You as the existing client always remain 100% our priority focus. If you join us you will be treated exactly the same.

Our head researcher (John) we can say on his behalf is a gentleman from the long-gone 1950s era. A quiet people-tracing genius (really) a brilliant researcher of virtually unparalleled talent in this field. Undiminished by age, now age 77, he possesses a natural modesty and quiet unassuming presence a “people tracer” extraordinaire since the 1960s. Take a look here 

Can I pay by credit card?

Yes of course-No Worries!

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