Frequently Asked Questions

Quite pointless. How can we prove it? You would need access to all our files to corroborate it. That contravenes data protection rules. The fact is, we could tell you anything! In reality, our success rate is we can say with all modesty, pretty high. You just have to trust our professionalism and our other clients’ experiences.

From our experience more than 30 hours, it depends on the case. Read through our stories and you’ll understand what goes into the search. On rare occasions, it has run into many months.

Yes, there is always a chance that we won’t be able to find someone you are looking for. We warn every potential client of this possible outcome. It would insult your intelligence to boast a 100% success rate. Sometimes what appears to be the easier case can become the most stubborn. For example, the person we are seeking might be in prison, hiding below the radar, moved abroad or changed their name.

Of course, you never know how the person you’re searching for feels. But again, it’s something we have no control over. Such a thing has not occurred when the friendship was same-sex, platonic, you were schoolmates and such.

However, we can’t guarantee the same for romantic relationships. It’s way more complicated in this case. Yes, rebuffs can happen. Sometimes, for example, one party just doesn’t want to revisit/go back there. Or they simply do not answer the mail sent. This is bluntly a risk you run.

We can only guess but it could be fuelled by fear of damaging their current marriage /relationship, especially if they or their spouse are prone to certain jealousy tendencies.

We have for example heard of cases where the spouse screened all their partner’s mail. In this case, your letter may perhaps never reach them. These scenarios are rare but can happen. So be aware of these potentially unfavourable outcomes. Moreover, if we have found the current address of the person you are seeking then our job is done. It’s not unreasonable for us to expect to be paid regardless of the outcome.

There’s no way.  Many of our former clients will vouch for this could put you in touch. Or instead, just try hiring us and see what happens. Generally, you will be placed on hold for between 2 weeks to a month. Not because we are attempting to convey the impression of being super busy, It’s more the case we do not want to overstretch ourselves. Each case deserves proper attention with no distractions along the way.

Moreover, we have an old-fashioned philosophy here. One which sadly today is long gone in today’s frenetic market. We never prioritise a new customer over an existing one.

We find it repugnant that many larger organisations these days are more interested in chasing new customer money than that of an existing client. The one who has already entrusted us with their money. Well, that’s not the case around these parts! Furthermore, we do not accept that all the perks and discounts should only be applied to the new customer. You as the existing client always remain 100% our priority focus. If you join us you will be treated exactly the same.

Yes of course, no Worries!