Friends Reconnected Ltd Phone: 07561 698453 Email: friendsreconnecteduk@gmail.com
This notice explains how we handle personal data as part of our people tracing service. For how we use cookies on this website, see our Cookie Policy. For the terms that apply when you instruct us, see our Terms and Conditions.
ICO registration Friends Reconnected Ltd is registered with the Information Commissioner’s Office (ICO) as a data controller. Reference number: ZB039277. ICO address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. T. 0303 123 1113. ico.org.uk
Data protection contact If you have a question about how we handle your personal data, or want to exercise any of the rights set out below, email us at friendsreconnecteduk@gmail.com or call 07561 698453.
1. Introduction
Friends Reconnected Ltd is the data controller for the personal data described in this notice. We are responsible for that data and for keeping it accurate and secure.
Information you give us about your search request, including details of the person you are asking us to find (the “Subject”), is kept in paper form rather than in any digital system. It is used solely to carry out your search.
This website separately uses cookies for analytics and advertising, and offers a chat feature. Those do involve electronic data, which is covered in our Cookie Policy, not this notice.
You must be at least 18 years old to give us data or instruct a search.
2. What information we need
We need information about the Subject, such as their name, last known address, age or date of birth. We use this only to carry out your search. We only ever source information that is freely available in the public domain.
3. How we collect personal data
We hold, in paper form, the information you freely give us about yourself and the person you are seeking.
We may also check publicly available sources, such as Companies House and the open Electoral Register.
4. Our lawful basis for processing
For your own personal data, our lawful basis is that processing it is necessary to perform our contract with you (carrying out the search you have instructed).
For the Subject’s personal data, the Subject has not usually agreed to be searched for. Our lawful basis for processing their data is our legitimate interests, and the legitimate interests of our client, in reconnecting people who have lost touch, balanced against the Subject’s own interests and rights. In particular:
- we only use information already available in the public domain;
- we do not use the Subject’s data for any purpose beyond carrying out the search and, where relevant, passing their contact details to our client;
- we take into account factors such as whether the Subject is a minor, and will decline or stop a search where we believe it is being used to cause distress, in line with our Terms and Conditions.
5. Data retention
We retain information for as long as necessary to carry out your search. [Add the real figure here, for example: once your case is closed, we destroy your file within X months.]
6. Your legal rights
Under data protection law, you have the right to:
- request access to the personal data we hold about you;
- request that we correct it, if it is inaccurate;
- request that we erase it or restrict how we use it;
- object to our processing of it;
- request that it be provided to you in a portable format;
- where we rely on your consent, withdraw that consent at any time.
You can read more about these rights at the ICO’s guide to individual rights.
To exercise any of these rights, email us at friendsreconnecteduk@gmail.com.
7. Complaints
If you are unhappy with how we have handled your personal data, please email us at friendsreconnecteduk@gmail.com so we can try to resolve it directly. If you remain unsatisfied, you have the right to complain to the Information Commissioner’s Office at ico.org.uk.
8. Contact us
Friends Reconnected Ltd Phone: 07561 698453 Email: friendsreconnecteduk@gmail.com
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